https://www.storiestorelive.com (“we” and “us”) is the operator of
(https://www. storiestorelive.com) (“Website”). By placing an order through this Website
you will be agreeing to the terms and conditions below. These are provided to ensure both
parties (storiestorelive.com or its agents and customer)are aware of and agree upon this arrangement to mutually protect and set
expectations on our service.
1. Our all delivery address in all over India.
2. General

Subject to stock availability. We always try to maintain our accurate stock counts on our
website but sometimes time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your items at time of purchase. In this instance, we will
fulfill the available products to you, and contact you knowledge about the same colour different design or same design different colour via WhatsApp, mail , phone calls if you are agree with that then we go away for further process or
you would
prefer to await restocking of the item or if you would prefer for us
to process a refund.

2. Shipping Costs
Shipping costs are calculated during checkout based on
destination of the items in the order. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.

4. Delivery Terms

A. Transit Time Domestically
In general, domestic shipments are in transit for 4 – 7 days

B. We are able to offer a estimated time when you are choosing at checkout.

C. Change Of Delivery Address

Our warehouse operates on Monday to Saturday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.

D. Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.

E. In Military Address we deliver the product outside the main gate only on easy contactable situations like available in phone

F. Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

G. Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation and update to you via mail or phone.

5. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps.

6. Duties & Taxes
Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
website.

7. Cancellations
If you change your mind before you have received your order, we are able to
accept cancellations within 24 hrs and or before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.

8. Insurance
Parcels are insured for loss and damage up to the value as stated by the
courier.

A. Process for parcel damaged in-transit
We will process a replacement as soon as the courier has completed
their investigation into the claim.

B. Process for parcel lost in-transit
We will process a replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.

10. Customer service
For all customer service enquiries, please submit an enquiry at
storiestorelive@gmail.com or Call us on